SquareTrade Complaints and Reviews

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SquareTrade
Main address: 575 Market St 10th Fl 94105-2854 San Francisco CA
1-877-927-7268, (800) 686-6007, (415) 541-1003,
  • 7 complaints
  • $2.7K claimed losses
  • $392 average
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I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage. My laptop has stopped working and I got in touch with Squaretrade, through its employee Brian (brian@squaretrade.com) to obtain the authorization to fix my laptop in Brazil. Nevertheless, the... Read more

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Report on SquareTrade, Inc. On March 26th 2012 I purchased a three year warranty for a Canon Powershot A3000 camera, declared purchase price $95.00. Care Plan Price:$22.99 Policy Number:014745844584 Coverage Term:3 Years Coverage Type:Accidental Damage from Handling (ADH) Covered Product:Digital Cameras Canon Coverage Starts:03/26/2012 Coverage Ends:03/26/2015 Waiting Period:1 Day Coverage... Read more

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OVER A YEAR AND FINALLY GOT MONEY DEPOSITED. HAD 3 CHARGEBACKS AND PROVED ALL 3 WERE BOGUS AND STILL GOT TREATED THIS WAY. ANOTHER REASON NOT TO USE SQUARE. Complaint filed against: NAME: square BBB MEMBER: NO CONTACT: Drew Edmond ADDRESS: 901 Mission St. Suite 210 San Francisco, CA 94103 PHONE: 415-375-3176 Website: www.squareup.com Complaint status: Activity 06/06/2013 Received... Read more

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Dear Sir / Madam, A year ago I bought a computer (Alienware Dell MX17) in Orlando, Florida. I also bought a 3-year square trade warranty because they assured me it had international coverage. Some months ago I started having problems with the computer, and when I contacted SquareTrade it happened that Dell couldn`t fix these specific model in Brasil so Squaretrade told me that they would send a... Read more

Was this review helpful? 8 23

     

I purchased a three year warranty from squartrade. My product (in this case a camera) broke exactly one week after the warranty expired. I called customer service and they informed me that I was out of luck since the warranty expired a week earlier. In similar cases in the past, other reputable companies have shown some good will by providing a grace period after the warranty expires, and... Read more

Was this review helpful? 1 4

     

I purchased a three year warranty from squartrade. My product (in this case a camera) broke exactly one week after the warranty expired. I called customer service and they informed me that I was out of luck since the warranty expired a week earlier. In similar cases in the past, other reputable companies have shown some good will by providing a grace period after the warranty expires, and... Read more

Was this review helpful? 0 4

     

While traveling in Sweden my computer motherboard went out and I had to have it fixed in Stockholm. It was an emergency. It was under extended warranty by Square Trade Warranties. They have not reimbursed me although I have written to them several times. They always send me back one of two form letters and never answer the question as to when they will reimburse me. It's like they... Read more

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