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What a complete disaster. Purchased TV from COSTCO and took out the Square Trade warranty. TV would not power on and was on hold forever trying to reach Square Trade customer. Finally had to explain a basis problem - no power - and troubleshoot for hours with them....
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1.5
#1114654
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I purchased a dell laptop and a 3 year warranty from Costco. loved the laptop until it stopped charging. Also my son dropped it and cracked the corner of the screen but it was on in the corner and did not affect any of the viewing part of the screen. so I send in my...
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1.5
I didn't like
  • Never replaced or repaired as agreed
#1114181
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I purchased a NEW tablet for my son last year on Ebay. I also at the time purchased a 2 year Square Trade warranty for this tablet as my son is a teenager. When I viewed the ad on Ebay for the warranty, it stated all about the warranty. When I clicked on the details it...
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#1113237
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Squaretrade - Title your review I don't know what you're asking me one 173

Squaretrade
#1117331
I talked evine online evine online asked me to ask for my money back because it should have never took this long to get a . The robo will not keep a charge it is something wrong inside
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Squaretrade - Money back

Squaretrade
#1117326
1.0
Details
Waiting for a replacement hoverboard and there is none in stock so I'm asking for my money back
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Squaretrade - This is not a very personal response

Squaretrade
#1113222
4.0
Details
I would like to switch my coverage from one phone to a new phone I just got and I would like to talk to someone and not a recording or go online
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Price Affordability

Squaretrade - Terrible connection

Squaretrade
#1110162
They couldn't hear me!
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I have sent in my Dell Laptop for repair twice for the same problem. 10 days with out each time. second time ask tech service rep. if I could have it repaired local, and find out the route cause if the switch was replaced each time, he stated that I had to send in....
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1.2
Product
#1108603
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I need to vent to someone about my experience with your customer service and specifically about my AirPods that were accidentally damaged . I have spoken to your customer service department multiple times for hours on end and two supervisors but to no avail. They kept...
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1.3
#1100827
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had phone approximately 3 years, paid 4 warranty all three years. phone not turning on. called consumer, they said call Square Trade. Called, they said no problem they would send exact replacement. Sent different model, called, they said their mistake, would send...
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#1096176
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I would give them a higher rating as they did make an easy claim process, but when they ended my warranty after 2 claims I was never informed that they were doing so. I was under the assumption I was still covered and I do not appreciate being misled. I believe that...
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2.5
I liked
  • Quick turn around
I didn't like
  • Did not inform of completed warranty
  • Underhanded
#1093933
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I have a warranty with Square trade. They shipped FED EX label and box to fix broken tablet. I shipped the product in their special tablet /laptop box along with the required info and charger on Aug. 10. FEDEX shipped in a small uninsulated box the tablet to me today....
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1.0
#1088076
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I deactivated my new phone so I could activate my old one that doesn't hold a charge in order for me not to be without a phone and went to fed ex to ship my new phone to square trade for repair. Square trade sent me a shipping label that could not be read by fed ex. I...
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#1087707
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This many customers cannot be wrong! Save yourself a lot of time and effort trying to get a warranty check from ST. I made the mistake of buying their "insurance" and it has been possibly the WORST customer service experience of my life. How many times can you hear...
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1.0
I didn't like
  • Misrepresent fraud
  • Fraud
#1087262
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