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SQUARETRADE IS INVOLVED IN CONSUMMER FRAUD AND CAN NOT BE TRUSTED. THEY DON'T FORFILL THEIR OBLIGATION UNDER THE CONSUMER PROTECTION LAWS , THEY ARE SIMPLY A FRAUD, AMAZON.COM ALSO INVOLVED WITH SUCH FRAUD, THEY WILL BE SUED SQUARE TRADE FAILED TO REPLACE OR REIMBURSE...
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1.0
#1145757
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I have a Samsung TV, 55" that I purchased a warranty for when I originally bought the tv at Costco years ago. It is now showing a white light coming through the right side of the screen. Square Trade has agreed that it can't be fixed but they are not offering a cash...
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#1143155
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SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade is the WORST protection plan I have EVER dealt with!!!!! DO NOT USE, not worth your time or money & I cannot believe that such a great company as COSTCO would use such a horrible company. Not worth my time to go into every detail except that I have been...
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Anonymous
Anonymous

THIS COMPANY IS A RIPOFF DON'T BUY ANY COVERAGE FROM THEM!i AM SUING THEM FOR CONSUMER FRAUD FOR NOT FILLING THEIR OBLIGATION UNDER THE CONSUMER PROTECTION ACT. IT'S A COMPANY...

3.3
I didn't like
  • Given the runaround
#1142564
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Squaretrade - Instrument not received to register

Squaretrade
#1144844
2.3
Details
We bought a plan for 4 phones. Out of 4, 1 phone is not received yet and today is the last day to register. I have the receipt and all. Please let me know how I can add my phone after I received.
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Customer service
Product or Service Quality
Value for money

Squaretrade - Have yet to see any benefit for $100 Warranty

Squaretrade
#1144202
1.4
Details
Completely corrupt!!!! DO NOT waste your money. They say they’ll have your product fixed in 2-5 business days. It’s been a month! They keep telling me that I’m on a customer service waitlist and they’ll contact me within a day. They’ve never contacted me. I’ve called them 4 times now. No product, no refund on my laptop. Now I’m screwed for college finals, worst company ever.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Squaretrade - Very good

Squaretrade
#1138058
i want ti just register my warranty
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Squaretrade - Very good

Squaretrade
#1134426
Just had a question & it was answered to my satisfaction. Person on phone was very pleasant and knowledgeable
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Of course a few days before my warranty expires my hard drive crashes. I call Costco concierge service over a 3 day period and get cannot get it fixed ( includng being on a call with HP and Costco). All the while not knowing that my warranty with Square trade was...
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1.2
I didn't like
  • Would not honor my policy
  • Being deceived
#1141834
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Had to file 3 claims about my TV. They didn't respond to the first, lost the second, and then gave me the run around on the third. I filed the third claim on 9/7/17 and it is now 12/1/17 and I still do not have my replacement. They gave me the run around about the...
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1.4
I didn't like
  • Not customer service drivern
#1140612
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I used square trade to replace an iphone 6 because there was a problem with the circuit board. The first replacement phone they sent me had the wrong storage- it was the cheapest version. The second replacement they sent me did not work. The third replacement...
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1.4
#1138393
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These companies use every excuse to deny a claim. I had a notebook that is guaranteed against dropping, breakage, etc. It quit working (wouldn't power on). Often this can happen if it doesn't power down all the way and removing the battery often fixes it. However, this...
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1.8
I didn't like
  • Excuses to avoid covering warranty
#1136949
Reply to reviews
Although they process claims quickly, they scam you. I was filing a claim and an ad popped up for a $69 deductible rather than $99. When I received my refund check, SquareTrade took out $99. I called customer service and the woman said it did not apply to me because I...
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1.6
#1131573
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I purchased a phone from woot, and from woot page itself, I added additional warranty on the phone which was provided by SquareTrade. A few days ago, for whatever reason the popular issue where the screen starts to separate from the body started to happen. I have been...
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#1131263
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Contact Squaretrade

Mailing Address:
SquareTrade, Inc.
575 Market St 10th Fl
San Francisco, CA 94105-2854
United States
Phone:
(877) 927-7268
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I purchased a LG 65" tv model 65UB9500 on Dec. 26, 2014 from Electronics Express and a 5 year warranty for it from Costco. This set has 3D, and 240 trumotion and a local LED dimming along with a built-in subwoofer and 4 hdmi ports, a true 10 bit color panel and many...
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3.7
Product
I didn't like
  • Product or them honoring their contract
#1130432
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