SquareTrade
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould not refund
Resolved issue
- Will no refund
- Will not respond
Preferred solution: Full refund
User's recommendation: Avoid at all cost.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Albany, OregonRefund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSince Allstaate took over their customer service STINKS!!!
Allstate aka/square trade has not reached out to me, therefore my 8 year old grandson cannot ride his motorcycle. Sad since this has gone on since May of 2019!!! Poor customer relations.
In May it quit working. Just wouldn't start. I called around to several qualified bike shops but no one would work on it because it is made in China. So in June I filed with Allstate Square Trade as I had purchased 4 years of warranty when I bought it.
Their answer to my claim was find a qualified shop to repair it and send us the bill. I have explained time after time that no one in our area will work on it. It is now December and my grandson has missed an entire season of having fun riding. The latest from Allstate is contact the manufacturer and see if they can provide me with a qualified person to repair it.
ARE YOU KIDDING!!!
REALLY!!! I have jumped through all their hoops and am ready to file a law suit for breach of contract.
- Cheap to purchase
- Initial ploy sounded good
- Easy to make claim
- Too many hoops to jump through
- Not customer service driven
- Will not stand behind the warranty
Preferred solution: Full refund
User's recommendation: Stay away from purchasing Squaretrade insurance.
My credit card is continuing to be charged when I did not authorize bit he to be done
User's recommendation: Use prepaid card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure to cancel and refund nor even send.
- Underhanded
- Not receiving the policy with my purchase
- Fradulent
Preferred solution: Full refund
User's recommendation: Do not bother dealing with Square Trade. They ignore you and no idea if they even pay a claim.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied Customer
- Cheap insurance
- Insurance was offered at time of purchase
- Terrible all around
- There customer no service
- Run around no positive service
Preferred solution: Full refund
User's recommendation: Do not buy from Allstate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFit Bit watch
- Low price for insurance
Preferred solution: Full refund
User's recommendation: Think twice when purchacing warrentys.
Resolved: Refund of money
Company fixed the issue and I have been provided with full refund.
- Clothing ect
- Easy
- Run around no positive service
Preferred solution: Full refund
Denied claim
User's recommendation: Don’t do business with company that doesn’t honor their obligations
My plan
User's recommendation: Call until you get someone who will listen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No refund
Company fixed the issue and I have been provided with full refund. After having obtained the phone number through pissed consumer I was able to talk to customer service at Square Trade and received a full refund after 2 days. Thanks pissed consumer!.
- No communication from company
Preferred solution: Full refund
User's recommendation: Don't bother wasting your money on these warranties
My credit card is continuing to be charged when I did not authorize bit he to be done
User's recommendation: Don't trust what the clerk says at the store
Did not refund warranty money
User's recommendation: Your a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFiled a claim
Preferred solution: Deliver product or service ordered
User's recommendation: run
Im *** off
User's recommendation: Poor service
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