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This many customers cannot be wrong! Save yourself a lot of time and effort trying to get a warranty check from ST. I made the mistake of buying their "insurance" and it has been possibly the WORST customer service experience of my life. How many times can you hear...
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1.0
I didn't like
  • Misrepresent fraud
  • Fraud
#1087262
Reply to reviews
Since I always make sure to verify BEFORE I BUY A PLAN exactly what it covers, I have NEVER HAD A PROBLEM collecting from Square Trade. It's so easy to file a claim online, or over the phone, and they pay FAST. We've had well over 50 policies with them, but only had to...
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Anonymous
Anonymous

My problem had nothing to do with what the warranty said, it was the shitty repair work. Iva had to send my laptop in 3, yes 3, times to repair the repairs they made. Glad you...

5.0
I liked
  • Low price for insurance
  • Service i received in the past
#1084369
Reply to reviews
Today, July 31, 2017 I filed a claim on my iPhone 6 plus. The company charged me the 99$ deductible and sent me to their local representative who quickly found a bad speaker in my phone and replaced it. He told me the repair would cost Square Trade 50$. That means in...
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Anonymous
Anonymous

perhaps you should have found the cost of repair before invoking the insurance process? this is common to all types of insurance

1.0
I didn't like
  • Misrepresent fraud
  • I paid a deductible that was above the cost of the repair
#1081688
Reply to reviews

Squaretrade - Money back

Squaretrade
#1117326
1.0
Details
Waiting for a replacement hoverboard and there is none in stock so I'm asking for my money back
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Squaretrade - This is not a very personal response

Squaretrade
#1113222
4.0
Details
I would like to switch my coverage from one phone to a new phone I just got and I would like to talk to someone and not a recording or go online
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Price Affordability

Squaretrade - Terrible connection

Squaretrade
#1110162
They couldn't hear me!
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Squaretrade - Beware! No refund issued!

Squaretrade
#1086386
I attempted to get a refund and they sent to a canceled card. After months of haggling, they said I was paid. Very crooked and dishonest. Our Fotune 500 company will no longer be using Square Trade. They made $140 on this deal but lost a lot of money in the long run.
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If I could I would give Square Trade a -0-. I purchased a two year warranty policy purchased on 7/30/2015. My confirmation email was at 8:54 am and states coverage to start 7/31/2015 and end on 7/31/17. I have never received any reminder emails from them about...
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Anonymous
Claudia

The same thing happened to me. I thought that I'd missed the notification.

#1081638
Reply to reviews
SquareTrade Warranty is running a scam in ebay
I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate my purchase . obviously they located when they charge me. Today I received an email from ebay saying that...
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1.0
I didn't like
  • When i asked for refund they cannot locate my purchase
#1079947
Reply to reviews
First, I never write reviews but I hope to save someone else the headache and $$! Tried to get a replacement phone from ST. First they tell me my account isn't active (it was) next tell us we can get a replacement only repair, wrong again. After HOURS arguing they send...
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#1079778
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We purchased a home security camera and had the warranty added to cover repairs or issues. This warranty is a complete joke and worthless. Our camera system broke I needed to be repaired we contacted Square trade and told him about the issue of the cameras not working...
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1.0
Product
#1077537
Reply to reviews
We had a warranty on an iphone and had to have the phone replaced. We have sent in the receipt 3 times and they told us they need more info which we never had from the apple store. This company is a rip off! I would advise people that want to get a warranty with them...
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#1076510
Reply to reviews
STOP Before you purchase Square Trade check the BBB and thousands of other complaints. They will take your money and when it is time to "warranty" your product they will look to avoid doing so. They are well rehearsed at BS. They know how to create frustration, delay,...
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1.3
I didn't like
  • Circumlocutious
  • Deceitful
  • Slippery
#1074891
Reply to reviews

My documents show $65 deductible. When I tried using service they claim I have a $99 deductiable. They are just out to cheat you out of your hard earned money. Complained at SAMSCLUB where I bought my iPhone and Squaretrade. The manager at Sam's was of no help. He said...
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Anonymous
JC

The exact same thing happened to me. Even with the contact showing $65 deductible, SquareTrade told me my contract was wrong. Dont buy their insurance.

#1073434
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