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They cancel your 2 year policy even if you submit a claim in, say, 4 months after you bought it, if they can't replace your phone without any compensation for the remaining 1.5 years (even though the policy states you can submit up to 4 claims within 2 years) and...
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1.4
#1040367
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SquareTrade had my laptop for 2 months total. Placed crappy non oem parts (Japanese keyboard) and returned it the first time 1 mont later with a cracked monitor and monitor cover. Called them, and received the run around only to hear parts where on back order for the...
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Anonymous
g p

$750. 00 hold ridiculous square trade not what u think

1.0
#1035552
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They charged my credit card over $2000 and claimed they had no record of it....then wanted me to provide PROOF that I had not authorized something they didn't even know about... ,buyer beware VERY dishonest company. How many ways can you dishonest, apparently at 100...
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Anonymous
Anonymous

Write a letter or call Costco. They are usually helpful. They should be aware of how bad apples like Square Trade reflect poorly for Costco. Enough complaints they will drop t...

1.0
I didn't like
  • Awful
#1030241
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Squaretrade Claim Review

Squaretrade
#839682
1.4
Details
Worst company ever! They have every line in the book to make the claim process harder than it needs to be in feel it's in an effort to avoid have to pay out
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Electronics Repair Review

Squaretrade
#630872
Horrible service. All calls go to India. Good luck getting your electronics fixed. Worthless company.
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Squaretrade Claim Review

Squaretrade
#595232
3.5
Details
Square trade sucks when it comes to fulfilling its policy. I have tried to submit a claim and they dont have a phone to send me and they want me to get the phone fixed myself and there are no repair places to take it to. They have their deductable and i still have a broken phone
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Customer service
Price Affordability
Squaretrade - Scam or not which is it
i bought a Samsung galaxy nx camera with a square trade warranty. my camera got destroyed in a car accident. i file a claim on 3/17/2017. they sent me an email afterwards asking me to send them receipt of the item that i bought, which i had sent to them already. so i...
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Anonymous
Jay Harvey

Write a letter or call the store who sold you the Square Trade Warranty. They are usually helpful. They should be aware of how bad apples like Square Trade reflect poorly for ...

2.3
#1029620
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I purchased a 60 TV from Amazon.com and purchased a 5-year contract for it. Amazon contracts the warranty out to SquareTrade, Inc. The warranty was for 5 years. The TV started acting up after 11 months of use. SquareTrade was contacted and the necessary photos, copy of...
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Anonymous
Jay Harvey

Write a letter or call the store who sold you the Square Trade Warranty. They are usually helpful. They should be aware of how bad apples like Square Trade reflect poorly for ...

1.0
#1023799
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This plan is a TOTAL joke. We purchased this plan for 2 Edgestar Clear Ice Makers from Compact Appliances. We purchased the icemakers in February 2016 and did not install the first one until August 2016 and the second one until November 2016. So they were boxed until...
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1.0
I didn't like
  • Warranty
#1021998
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My Fitbit broke, fell apart in three pieces just when unplugging the charger. I called Fitbit but has been over one year. Called Square Trade and was told they do not cover it....so am out a Fitbit and the Protection Plan is useless.....it's a SCAM...buyer BEWARE....DO...
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Anonymous
Roger

Try contacting Fitbit directly - they are fantastic and will likely cover the product and replace it! You might let them know that Square Trade is not helpful - maybe they ca...

1.0
I didn't like
  • Company a total scam
#1018041
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I purchased an MSI Laptop for my daughter December 2015 with a 3 year warranty. Exactly one year later needed repairs and filed a claim. Filed claim by Jan 2017; waited one month for the box to be sent to send item back. It took several calls just to get return box to...
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Anonymous
Jay Harvey

Write a letter or call the store who sold you the Square Trade Warranty. They are usually helpful. They should be aware of how bad apples like Square Trade reflect poorly for ...

1.0
I didn't like
  • Going on 3 months still being given the run-around
#1017836
Reply to reviews
I bought a TV from SAMs in Freehold NJ on 11/25/2016. I tried to register the warranty online but could not. I kept getting a message that there is no purchase information. I spoke with a rep from SquareTrade who said I need to send a copy of my receipt. I sent email...
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1.0
I didn't like
  • Service
#1011895
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When my iPhone broke I was told I could take it to local shop to get repaired, send them receipts and would be reimbursed. First visit to shop and phone still had problems. I called Square trade and they said to take it back, and I did. The phone still had problems,...
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1.0
I liked
  • Idea
I didn't like
  • Frustration
#1007497
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