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Squaretrade - Sick of Waiting!!!

They picked up my computer on February 22nd to be repaired, and they have been telling me weekly that the part is coming on a certain date then it doesn't come, and it has continued since. I have been waiting for over a month now. I was told it woukd be a 2 week turn around
#1218151
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Squaretrade - TERRIBLE!!!!!

So many questions at the end of it all no one was able to speak to me... put me through 20 min of wait just to hang up on me.
#1214191
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Squaretrade - No one ever answered

I have a phone that wont turn on.
#1213989
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The first time i used square trade was in the middle of November to replace my S8 plus. It took 3 phones and almost 3 weeks to actually get a phone that worked. They call these grade a just like new. They are refurbished garbaged. Fast forward 3 months and the phone...
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2.0
#1212658
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I dropped my cell phone the other day and cracked the glass facing. It still operates, but still needs to be replaced. At first, I called the claims dept at Squaretrade and was told that they could not accept my claim until I uploaded my original purchase receipt,...
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1.0
I didn't like
  • Terrible customer service
#1212050
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Squaretrade - Easy Peasy

Told me what i needed to do. Quick and efficent. Only wish promotional code would transferring as well
4.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1210000
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Nothing but a nightmare. They keep sending it back to me untouched. It is a scam about this fast shipping and turn around. They have your equipment for weeks. They claim they go over it and make sure it is working properly before returning it. It comes back dirty and...
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2.4
I didn't like
  • Any part of warranty repair
#1206659
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Squaretrade - Replacement tv won't fit tv stand

The second replacement tv sent to me won't fit my entertainment center. Legs to wide apart.
Product
#1205806
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Bought a 2 year warrantee from Square Trade for a new printer. Their Staples salesman and their advertising said the warrantee started after the manufacturer's warrantee ended. A recent message they sent me still says that, but customer service claims that the contract...
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1.0
I didn't like
  • Would not honor their advertised information
#1204410
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Squaretrade - Square trade is not worth the money

Squaretrade - Square trade is not worth the money
My claim denied and not notified called and they said it was not covered
1.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Turnaround Time
Value for money
Website
#1201384
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