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If I could I would give Square Trade a -0-. I purchased a two year warranty policy purchased on 7/30/2015.

My confirmation email was at 8:54 am and states coverage to start 7/31/2015 and end on 7/31/17. I have never received any reminder emails from them about renewing. I tried to renew online but it didn't recognize my policy number. So I called about 15 minutes ago (7/31/2017 11:34 am) and they say my warranty already expired because of the TIME IT STARTED and they won't renew my policy.

Seems to me it should be covered until midnight at least... I will never do business with them again! It seems to me if I was willing to give them more money and they declined, can you imagine getting them to replace your phone if it's damaged?

Thank God I never had a claim! NEVER AGAIN!

Reason of review: Warranty issue.

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The same thing happened to me. I thought that I'd missed the notification.

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