State: California Clear all filters (31 of 206 reviews match)
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My disk drive stop working I tried to Pull up my warranty and continued with no login. I called Sind first thing you expired. I purchased this plan March of 2014 and was told the Swuaretrade kicks in after Manufactures warranty expires it even states that online which...
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1.3
#1165855
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I purchased accidental damage coverage for a Samsung Galaxy S7. I sent it in once for a cracked screen and once for a cracked back. When I tried to file another claim I found out that my plan had been de-activated. There are two issues with this. The first is that I...
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I liked
  • Quick turn-around for repair
I didn't like
  • Repair cost inflation
#1162786
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My Computer was recently sent out for a repair at the end of november. I had filed two claims-- one about a battery, logic board, display issue on my MacBook Pro Retina 15' laptop. A couple weeks after filing the claim, liquid spilled into my computer. I shut it off...
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1.7
#1151045
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Squaretrade - Bait and switch?

Squaretrade
#1166181
1.3
Details
I was given replacement options for my tv. After researching, they suddenly change these options and tell me it was a glitch. For two days? Now the options are for much cheaper less reliable tvs from my research.
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Squaretrade Claim Review

Squaretrade
#839682
1.4
Details
Worst company ever! They have every line in the book to make the claim process harder than it needs to be in feel it's in an effort to avoid have to pay out
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
This many customers cannot be wrong! Save yourself a lot of time and effort trying to get a warranty check from ST. I made the mistake of buying their "insurance" and it has been possibly the WORST customer service experience of my life. How many times can you hear...
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1.0
I didn't like
  • Misrepresent fraud
  • Fraud
#1087262
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SquareTrade Warranty is running a scam in ebay
I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate my purchase . obviously they located when they charge me. Today I received an email from ebay saying that...
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1.0
I didn't like
  • When i asked for refund they cannot locate my purchase
#1079947
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STOP Before you purchase Square Trade check the BBB and thousands of other complaints. They will take your money and when it is time to "warranty" your product they will look to avoid doing so. They are well rehearsed at BS. They know how to create frustration, delay,...
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1.3
I didn't like
  • Disingenuous
  • Circumlocutious
  • Deceitful
#1074891
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Fitness tracker wristband broke after 3 months. Square trade claim was accepted; I was told to return entire product plus charger cord so electronics could be evaluated & serviced. Sounded crazy; I questioned the sensibility then followed instructions because I wanted...
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1.9
#1073202
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Squaretrade - STAY AWAY FROM SQUARE TRADE, THEY ARE LIARS AND IDIOTS.
Squaretrade - STAY AWAY FROM SQUARE TRADE, THEY ARE LIARS AND IDIOTS.
I bought a visio TV 3 years ago. with that, I bought square trades warranty. the TV broke. I called and and emailed them multiple times. (of course had to email them pictures about 3 different times) the first guy I emailed said he will reimburse me within 2 days. that...
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1.1
I didn't like
  • Horrible customer service
#1069026
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Attention all buyers !!!!!STOP!!! STOP!!! STOP!!!STOP!!!STOP!!! STOP!!! STOP!!!STOP!!STOP!!! STOP!!! STOP!!!STOP!! Hello To All Amazon , eBay , Costco OR any Online buyers and store buyers as well,Buyers and sellers should avoid from the *** or fake Plan under...
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Anonymous
Anonymous

What happened to make you say that? I had a Square Trade policy on my Samsung Galaxy S4 a couple years ago and got a new phone screen for the $75 deductible quickly and with n...

1.0
I didn't like
  • Square trade is scam
#1062918
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For your cell phone, Squaretrade Protection Plan is just a scam. They don't cover lost or stolen phones! Don't drop it in a lake, don't forget it somewhere, don't let it be stolen! What a joke! Their call center is obviously in India and the poor English speaking...
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1.0
I didn't like
  • Warranty and their customer service
#1060030
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