(28 of 237 reviews match)
Latest review first
Since, February, 2018, I have spent more than 7 hours (on 8 different occasions) trying to get paid for a claim on a cell phone. We sent the required materials 5 separate times, but they kept asking for the same things again. They said they approved the claim & the...Read more
I bought a keyboard at staples with a cost of $100, anything over $100 i always buy warranty at any store. Person at staples ask if i want a 2 or 3 year protection plan which of course i agreed to. The product has been great till a mishap happen where i dropped moving...Read more
I didn't like
- Warranty void due to lack of information
Bought a 2 year warrantee from Square Trade for a new printer. Their Staples salesman and their advertising said the warrantee started after the manufacturer's warrantee ended. A recent message they sent me still says that, but customer service claims that the contract...Read more
This place must have changed hands in the past few years!!! I had a couple of claims, 1 in 2014 and 1 in 2010, that went as they should have. My radar detector speaker recently blew. I try to file a claim and get no response for days. I call once and the female...Read more
Bought a brand new Samsung Tablet on EBay for $66. And EBay offered a SquareTrade Warranty for $20. The grandson cracked the screen in 4 months. Filed a claim, and just about ready to send it in, and noticed they were stating if I send it it, they will mail me a check...Read more
Squaretrade - Bait and switch?
I was given replacement options for my tv. After researching, they suddenly change these options and tell me it was a glitch. For two days? Now the options are for much cheaper less reliable tvs from my research.
I purchased accidental damage coverage for a Samsung Galaxy S7. I sent it in once for a cracked screen and once for a cracked back. When I tried to file another claim I found out that my plan had been de-activated. There are two issues with this. The first is that I...Read more
My Computer was recently sent out for a repair at the end of november. I had filed two claims-- one about a battery, logic board, display issue on my MacBook Pro Retina 15' laptop. A couple weeks after filing the claim, liquid spilled into my computer. I shut it off...Read more
This many customers cannot be wrong! Save yourself a lot of time and effort trying to get a warranty check from ST. I made the mistake of buying their "insurance" and it has been possibly the WORST customer service experience of my life. How many times can you hear...Read more
I didn't like
- Misrepresent fraud
I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate my purchase . obviously they located when they charge me. Today I received an email from ebay saying that...Read more
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