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I have tried to file several claims over the years with Square Trade warranties. This to be futile do to your supposed technical people claiming its not the fault of the product but something else, especially a TV I purchased from Costco that I am having audio...
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1.0
I didn't like
  • Everythin
#1298409
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We sent our daughter's laptop to the McAllen, Texas location for repair. A few days later, Netflix calls my daughter to advise that someone accessed her account from Mexico. Looking at a map, McAllen directly abuts the Mexican border. Coincidence? I think not. But the...
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h.kitchener
h.kitchener

Interesting. Perhaps we'll be hearing of the desperate need to provide Netflix streaming to illegals in addition to free food, medical care, etc. I think your daughter has cre...

#1294782
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SquareTrade sent my laptop back to me broken-TWICE. Their response? Send it in a THIRD TIME.
Hey, do you see that picture of my laptop? Notice how my laptop is not on? That's because it's NOT WORKING. I got it back an HOUR ago from SquareTrade. Those are my documents on my keyboard. I have sent it in TWICE. I sent in my laptop to get a broken screen repaired....
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1.0
#1288714
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My laptop needed repair and I sent it in to Squaretrade. It's been two weeks since they had it. I was advised the whole process will take 2 to 5 days. After waiting 7th day, I contacted their customer service and got a rude rep who read me the same information I got...
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1.8
#1278823
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No need to explain TV popped went black started smoking, then I tried to unplug it and it fell over and cracked screen. Because it fell and cracked the screen they told me my warranty which I had four more years on was null and void. However, they would do me a favor...
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Anonymous
Anonymous

agree - this is pure thievery

1.2
I didn't like
  • Excuses to avoid covering warranty
  • Way i was treated and talked too and lack of simple courtesy
#1275122
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Purchased a bike in Feb 2018. Parts fell off on first ride. ToysRUs wouldn't help due to closing. Bike cost $97. Paid some cash and used $70 in toysrus rewards. Cashier charged my warranty cost for $90 item. I was assured that even though I paid with rewards, the...
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1.0
I didn't like
  • Warranty and their customer service
#1241626
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Since, February, 2018, I have spent more than 7 hours (on 8 different occasions) trying to get paid for a claim on a cell phone. We sent the required materials 5 separate times, but they kept asking for the same things again. They said they approved the claim & the...
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2.0
#1232210
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I bought a keyboard at staples with a cost of $100, anything over $100 i always buy warranty at any store. Person at staples ask if i want a 2 or 3 year protection plan which of course i agreed to. The product has been great till a mishap happen where i dropped moving...
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1.8
I didn't like
  • Warranty void due to lack of information
#1230230
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Bought a 2 year warrantee from Square Trade for a new printer. Their Staples salesman and their advertising said the warrantee started after the manufacturer's warrantee ended. A recent message they sent me still says that, but customer service claims that the contract...
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1.0
I didn't like
  • Would not honor their advertised information
#1204410
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This place must have changed hands in the past few years!!! I had a couple of claims, 1 in 2014 and 1 in 2010, that went as they should have. My radar detector speaker recently blew. I try to file a claim and get no response for days. I call once and the female...
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1.0
I liked
  • Way square trade ran their business years ago
  • Especially with american employees
I didn't like
  • Warranty void due to purchase from the square trade website
#1183564
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