State: California City: San Francisco Clear all filters (43 of 305 reviews match)
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Bought a Macbook charger and the cable has become frayed and the wires exposed. I filled out the squaretrade website questions, never said it was from an accident, but IT determined it was from an accident and therefore not covered. Ah! But it made sure to tell me that...
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1.3
I didn't like
  • Going through a website that tells me its my fault when it isnt
#1382766
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I had called on 10/10/2018 to speak to a rep about a claim I had made for a broken phone I had purchased on August 3, 2018 replacement. The rep (Simon) told me they would try to find a replacement phone and that my 3 year warranty would be completed once the phone was...
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1.6
I liked
  • Simon
I didn't like
  • Lack of integrity
  • Managers
#1378353
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Squaretrade - Bought at E-Bay
I have tried for hours online on Saturday to get going forward on a claim and it just seems impossible to get any kind of answer from this sad excuse for a business. went to the site logged in clicked on make a claim and that's as far as I got Could not find an email...
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#1344405
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Squaretrade - Try to get out of paying
They are a frad..I have found the site that proves what I have said to Squaretrade all along .. @ (removeandreplace.com) I found this...Usually a crack on the inside of the TV screen is considered al crack from heat (an internal failure) not impact damage. I was...
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1.3
#1338011
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Squaretrade - Laptop

I need to speak to a representative as I have questions about coverage your automated service stinks
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
#1332999
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On August 14th I used the pre.paid shipping label sent by SquareTrade to send my phone in for repair. I had previously tried their method of utilizing a local repair shop (I tried 2 of the shops that Square Trade referred me to, both letting me know they were not able...
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1.0
#1332444
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Run for the hills and save yourselves from the AGGRAVATION!!! One year to the day of purchasing computer speakers and a SQUARE TRADE PROTECTION plan...speakers stopped working....called AMAZON...who btw, places me on hold in order to get me In touch with SQUARE TRADE...
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5.0
#1315400
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I need my warranty papers that were suppose to be sent via email to me but I never got them, It may have gone to spam. I was hoping to talk to a real person but all I get are pages of reading, which I really have no time to read for several hours, My husband Stephen...
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#1313004
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Purchased a Diamond Core Drill Bit on ebay. Was offered the SquareTrade warranty and purchased it. When the drill bit broke. Spent 3 hours on phone and emails trying to get it replaced or a refund. Was told they don't cover breakage, I ask what would you cover on a...
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1.0
I didn't like
  • That no one will help with an easy warranty
#1312031
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I have tried to file several claims over the years with Square Trade warranties. This to be futile do to your supposed technical people claiming its not the fault of the product but something else, especially a TV I purchased from Costco that I am having audio...
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1.0
I didn't like
  • Everythin
#1298409
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