filters
state:
Show
city:
Show
product:
Show
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade is the WORST protection plan I have EVER dealt with!!!!! DO NOT USE, not worth your time or money & I cannot believe that such a great company as COSTCO would use such a horrible company. Not worth my time to go into every detail except that I have been...
Read more
Anonymous
Anonymous

THIS COMPANY IS A RIPOFF DON'T BUY ANY COVERAGE FROM THEM!i AM SUING THEM FOR CONSUMER FRAUD FOR NOT FILLING THEIR OBLIGATION UNDER THE CONSUMER PROTECTION ACT. IT'S A COMPANY...

3.3
I didn't like
  • Given the runaround
#1142564
Reply to reviews
Of course a few days before my warranty expires my hard drive crashes. I call Costco concierge service over a 3 day period and get cannot get it fixed ( includng being on a call with HP and Costco). All the while not knowing that my warranty with Square trade was...
Read more
1.2
I didn't like
  • Would not honor my policy
  • Being deceived
#1141834
Reply to reviews
Had to file 3 claims about my TV. They didn't respond to the first, lost the second, and then gave me the run around on the third. I filed the third claim on 9/7/17 and it is now 12/1/17 and I still do not have my replacement. They gave me the run around about the...
Read more
1.4
I didn't like
  • Not customer service drivern
#1140612
Reply to reviews

Squaretrade - Tv not working properly

Squaretrade
#1162912
Samsung TV video not working.
Comment
Show

Squaretrade - Very polite and knowledgeable

Squaretrade
#1158947
Very informative and extremely good manners and polite Made you feel very happy
Comment
Show

Squaretrade - They said they couldn't hear me and that they would call me

Squaretrade
#1146694
I spoke to an agent but they said they could not hear me and said they would call me back but never did
Comment
Show

Squaretrade - Instrument not received to register

Squaretrade
#1144844
2.3
Details
We bought a plan for 4 phones. Out of 4, 1 phone is not received yet and today is the last day to register. I have the receipt and all. Please let me know how I can add my phone after I received.
Comment
Show
Customer service
Product or Service Quality
Value for money
I used square trade to replace an iphone 6 because there was a problem with the circuit board. The first replacement phone they sent me had the wrong storage- it was the cheapest version. The second replacement they sent me did not work. The third replacement...
Read more
1.4
#1138393
Reply to reviews
These companies use every excuse to deny a claim. I had a notebook that is guaranteed against dropping, breakage, etc. It quit working (wouldn't power on). Often this can happen if it doesn't power down all the way and removing the battery often fixes it. However, this...
Read more
1.8
I didn't like
  • Excuses to avoid covering warranty
#1136949
Reply to reviews
Although they process claims quickly, they scam you. I was filing a claim and an ad popped up for a $69 deductible rather than $99. When I received my refund check, SquareTrade took out $99. I called customer service and the woman said it did not apply to me because I...
Read more
1.6
#1131573
Reply to reviews
I purchased a phone from woot, and from woot page itself, I added additional warranty on the phone which was provided by SquareTrade. A few days ago, for whatever reason the popular issue where the screen starts to separate from the body started to happen. I have been...
Read more
#1131263
Reply to reviews
I purchased a LG 65" tv model 65UB9500 on Dec. 26, 2014 from Electronics Express and a 5 year warranty for it from Costco. This set has 3D, and 240 trumotion and a local LED dimming along with a built-in subwoofer and 4 hdmi ports, a true 10 bit color panel and many...
Read more
3.7
Product
I didn't like
  • Product or them honoring their contract
#1130432
Reply to reviews
I purchased a TV and a warranty from Squaretrade the same day, a little over one year later after filing all the paperwork and making a claim they refused to honor the warranty. They stated that because the warranty and the item were not purchased on the same website...
Read more
Anonymous
Robert

I believe there is a class action suit dealing with this issue.

1.0
I didn't like
  • Misrepresent fraud
#1127010
Reply to reviews
This is not a warranty this is a classical scam no problem get resolved. I paid 99 dollars fro a warranty that i never got to use every time i call they give me a different story. Each customer service agent is trained to provide you with limited information that next...
Read more
#1123855
Reply to reviews