Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.5

purchased television and square trade 5 year protection plan, back in November 2016 My tv started to black out half the screen this year 2021, I called square trade (allstate protection) on June 7th 2021 and they were very good assisting me, trying to reset my tv to work, they had it back to normal, I thanks them and hung up, but 5 minutes later the tv was back to half screen, I called back and they tried to help me again, but could not repair it, they informed me that they would send me an email in a couple of days, about what they would do. A day later they informed me that they would send me a check for the tv, because it cost too much to repair.

told me heck would take 5 business days. I waited 8 business day to call them as I did not receive it. they informed me again that sometimes it would take 10 business days. I waited 12 business day and talked with them again, I was informed now, that the check was sent out on the 18th, and I would received it tomorrow for sure.

It has been four days since I talked with them, still have not received check.

I guess I will have to call the BBB and start a complaint. don't want to hear anymore lies from them

Monetary Loss: $425.

Preferred solution: Full refund.

SquareTrade Pros: Product is it was useable, Initial ploy sounded good.

SquareTrade Cons: Do all they can to avoid paying valid claims, Square trade company are crooks and liars do not pay or replace.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Edward O Pbx

square trade called me and sent a check for the full amount

SquareTrade Reviews

  1. 385 reviews
  2. 78 reviews
  3. 39 reviews
  4. 20 reviews
  5. 31 reviews
SquareTrade reviews