State: Florida City: Orlando Clear all filters (6 of 180 reviews match)
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What a complete disaster. Purchased TV from COSTCO and took out the Square Trade warranty. TV would not power on and was on hold forever trying to reach Square Trade customer. Finally had to explain a basis problem - no power - and troubleshoot for hours with them....
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1.5
Product
#1114654
Reply to reviews
Today, July 31, 2017 I filed a claim on my iPhone 6 plus. The company charged me the 99$ deductible and sent me to their local representative who quickly found a bad speaker in my phone and replaced it. He told me the repair would cost Square Trade 50$. That means in...
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Anonymous
Anonymous

perhaps you should have found the cost of repair before invoking the insurance process? this is common to all types of insurance

1.0
I didn't like
  • Misrepresent fraud
  • I paid a deductible that was above the cost of the repair
#1081688
Reply to reviews
I bought a TV from SAMs in Freehold NJ on 11/25/2016. I tried to register the warranty online but could not. I kept getting a message that there is no purchase information. I spoke with a rep from SquareTrade who said I need to send a copy of my receipt. I sent email...
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1.0
I didn't like
  • Service
#1011895
Reply to reviews
The Squaretrade does not respect your customers
I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage. My laptop has stopped working and I got in touch with...
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#447311
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Squaretrade - Money back

Squaretrade
#1117326
1.0
Details
Waiting for a replacement hoverboard and there is none in stock so I'm asking for my money back
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Squaretrade - This is not a very personal response

Squaretrade
#1113222
4.0
Details
I would like to switch my coverage from one phone to a new phone I just got and I would like to talk to someone and not a recording or go online
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Price Affordability