108 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I have been given the runaround by this company for the past three days, told the same thing everytime I've called in until the lasted, where I demanded to speak to a supervisor and was told the manager would call me back within 20 minutes. It's been three hours.

I'm losing income because I can't use my $1500 pc that I need for work. Absolutely infuriating to deal with this people. My claim was approved a week ago, then my repair order was canceled because squaretrade didn't approve POSTAGE on the part needed for my repair and NO ONE TOLD ME until I called several different numbers and several different people because they couldn't even find my repair order. Now I'm being told to wait another day everyday for the past three days because they can't figure out what is going on.

One of the reps even told me "everything happens for a reason" and then started spewing some nonsense about GOD - but "rest assured everything will work out." Are they going to reimburse me for my lost income!? Doubtful.

Reason of review: Poor customer service.

Preferred solution: I want my entire GPU replaced with an equal or greater GPU.

SquareTrade Cons: Lied to, Given the runaround, Being told god did it.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Why not fix it and take them to small claims court? Let what ever company you bought Square Trade from know your felling about this disreputable company.

Enough complaints they will drop them as a vendor in their stores & on-line.

I'm filing a complaint with the BBB, Federal Trade Commission and state Attorney General. Enough complaints regulatory agencies will begin to take notice.

SquareTrade Reviews

  1. 385 reviews
  2. 78 reviews
  3. 39 reviews
  4. 20 reviews
  5. 31 reviews
SquareTrade reviews