State: Pennsylvania Clear all filters (8 of 180 reviews match)
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I'll just repost the exchange I had with the BBB... BBB me - Bought the insurance from them on a Galaxy S4 phone that I purchased from Ebay. They insured the phone knowing it was from ebay. Had the phone for app. 18 months. It was in my pocket. It got hot, really hot,...
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CarlReich
CarlReich

They are ridiculous. Do NOT buy their warranty.

1.2
I didn't like
  • Scam
#945605
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Squaretrade - Warranty rip-off
Bought a Galaxy s4 NEW/ old stock from Ebay, SquareTrade warranty was offered with it. Paid for the warranty. 15 months later the phone just died. Sent it back and they had it for almost 3 weeks with no response. I finally called them and they tell me that there was...
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1.6
I didn't like
  • Run around no positive service
#930336
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I purchased an Epson copier at Staples. I also purchased a warranty at Staples covered by Square Trade. Big mistake. The machine stopped running and through many hours of leaving messages and talking to Square Trade staff for more than 3 weeks now, I cant get my...
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#919174
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Grandma purchased an I-Pad at Sam's for our daughter, along with a two-year SquareTrade warranty. It broke, we repaired it locally and sent all the necessary receipts to SquareTrade, carefully complying with the parameters they have. Nearly a year into, after many...
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Anonymous
Anonymous

Update from author: We've now been promised a check is in the mail two more times. But still, we are waiting, with no reimbursement, and no reason given for the delay.

1.3
Greencastle, Pennsylvania
I liked
  • Call back quickly
I didn't like
  • Do not actually send a check
#849959
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Squaretrade flat out lies to its customers. They claim that your device will be repaired or replaced with a new device within 5 business days, but the device never comes. This has been the case with multiple claims now. My phone broke and they said "your device will be...
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1.8
Oil City, Pennsylvania
I didn't like
  • Being deceived
  • Run around no positive service
  • Never replaced or repaired as agreed
#786534
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purchased a 2 years SquareTade warranty 6 months ago through ebay when i purchased a Nokia Lumina 2520 tablet, it seemed like a better deal buying the 2 year contract then buying the 1 year contract, so I did. last week i was have a few issues with it and decided to...
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2.3
#726772
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Laptop Warranty Review

Squaretrade
#871855
1.0
Details
I paid for a product from this vendor but never received it. Numerous attempts to contact them have been unsuccessful, in fact I was told their email address was non-working and I do not have a phone number.
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Squaretrade Claim Review

Squaretrade
#862290
1.0
Details
I havent had my tablet over a year i purchase my tablet at Sams Club. My tablet is bending up on the ends. I also have a 3year warranty on it. I called the claim square trade and I got the run around about my claim for my tablet, im not happy with this at all.im very upset.
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