SquareTrade - Refusal to honor warranty
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New ReviewerI purchased a TV and a warranty from Squaretrade the same day, a little over one year later after filing all the paperwork and making a claim they refused to honor the warranty. They stated that because the warranty and the item were not purchased on the same website that it was not a valid warranty.
I called several times and spoke with call center personnel, their supervisor, and their supervisor's supervisor and I was denied each time.
These stipulations were never mentioned on the website I purchased the warranty on (Amazon.com) or on Squaretrades website either. I had previously purchased several warranties from them but I will never do so again.
Reason of review: Warranty issue.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.
SquareTrade Cons: Misrepresent fraud.
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Comments
Please avoid publishing any personal information and promotional content
I believe there is a class action suit dealing with this issue.