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SquareTrade immediately said they would not attempt a repair on my TV and made it clear a payout would not be an option. From there they are attempting to use their "discretion" to replace my Samsung SUHD TV $1899 with inferior LG and Samsung models that are used and worth around $700.

These replacements do not have 3D or Quantum Dot which Squaretrade claims they can ignore on a whim. They are trying to cherry pick what specs they match for replacements.

NOT COOL AT ALL! AVOID Square trade at all costs!

My Samsung SUHD displays 4k but at a much better quality than the TVs they are providing.

Product or Service Mentioned: Squaretrade Tv Warranty.

Reason of review: Not as described.

Monetary Loss: $1900.

Preferred solution: Pay out my policy since you refuse to offer a valid TV replacement based on my current TVs pure specs. .

I liked: Them before i had to file a claim, Initial ploy sounded good.

I didn't like: Customer service, Fraud, Slippery.

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Anonymous
#1536608

Did you ever get a resolution? Did you accept an inferior TV?

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