Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
1 comment

SquareTrade immediately said they would not attempt a repair on my TV and made it clear a payout would not be an option. From there they are attempting to use their "discretion" to replace my Samsung SUHD TV $1899 with inferior LG and Samsung models that are used and worth around $700.

These replacements do not have 3D or Quantum Dot which Squaretrade claims they can ignore on a whim. They are trying to cherry pick what specs they match for replacements.

NOT COOL AT ALL! AVOID Square trade at all costs!

My Samsung SUHD displays 4k but at a much better quality than the TVs they are providing.

Product or Service Mentioned: Squaretrade Tv Warranty.

Reason of review: Not as described.

Monetary Loss: $1900.

Preferred solution: Pay out my policy since you refuse to offer a valid TV replacement based on my current TVs pure specs. .

I liked: Them before i had to file a claim, Initial ploy sounded good.

I didn't like: Customer service, Fraud, Slippery.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Did you ever get a resolution? Did you accept an inferior TV?

You May Also Like