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I sent my phone to square trade over 2 weeks ago I received one call to followup 05/17/2018 regards to a refund and my refund check was being since that week well ,upon checking my email today it shows the check was just sent out 05/22/18 and to allow 7/10dys that is...
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#1262606
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Squaretrade - I want my money back

The tablet keep freezing...it has been fixed already and it's not even 2 months old...I want my a full refund and have my receipt
#1260163
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Squaretrade - I need to talk to them

I want to talk to a human!!!!!
1.3
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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#1255635
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Squaretrade - Wish I could sue for pain and suffering

My husband has spent about ten hours on the phone to issue his refund. First they get his phone number wrong then they get his email wrong. This has been going on over a month. Terrible company will absolutely never do business with them again.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1251475
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I dropped my phone and cracked the screen on or around 4/22/18. I called up square trade and they gave me more than one option of repair. The lady was very nice and knew exactly what she was talking about. I chose to get it fixed on my own and they reimbursed all the...
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5.0
#1246516
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Purchased a bike in Feb 2018. Parts fell off on first ride. ToysRUs wouldn't help due to closing. Bike cost $97. Paid some cash and used $70 in toysrus rewards. Cashier charged my warranty cost for $90 item. I was assured that even though I paid with rewards, the...
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1.0
I didn't like
  • Warranty and their customer service
#1241626
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SquareTrade immediately said they would not attempt a repair on my TV and made it clear a payout would not be an option. From there they are attempting to use their "discretion" to replace my Samsung SUHD TV $1899 with inferior LG and Samsung models that are used and...
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1.0
I liked
  • Them before i had to file a claim
  • Initial ploy sounded good
I didn't like
  • Slippery
  • Customer service
  • Fraud
#1240272
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Filed all paperwork online, was told to take the pressure washer to a repair shop to be fixed and they would send a check for the repair amount. I found a local shop that could repair the pressure washer and dropped it off with my deposit. When I got home from dropping...
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1.0
#1238589
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Phone arrived less than good condition battery does not hold charge phone was dropped back was fractured am OLED burn in zero bars compared to other Verizon devices with consistent 5 phone calling does not work with VoIP Edit I have yet to contact the company due to...
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5.0
#1235532
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Since, February, 2018, I have spent more than 7 hours (on 8 different occasions) trying to get paid for a claim on a cell phone. We sent the required materials 5 separate times, but they kept asking for the same things again. They said they approved the claim & the...
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2.0
#1232210
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