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I've been getting the complete run-a-round and I still do not have my replacement phone!!!!!!! Claim filed July 16th. Initially I was told I had to get my phone repaired- it was not repairable so I had to get a letter from the places that said I couldn't get it...
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Anonymous
Joe

This company is a complete sham. I’m not sure how it’s even legal. You seem to be in a good situation to sue them. I would highly consider it, as you’ll probably get compensat...

1.0
I didn't like
  • Fraudulent practice
#1330554
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I bought a 2 year warranty from them a little under two years ago. I decided to send in my laptop to fix a loud fan noise. They sent it back and the fan noise was gone, but there was a loud clicking noise now coming from the laptop. I called them back and they told me...
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1.3
#1330170
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I purchased a warranty for the printer I bought with a Square Trade warranty. The warranty states " We'll repair your item, if we can't repair it, we'll send you a replacement or reimburse you for one". This is so not true. The customer service at Square Trade is...
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#1318953
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On Thursday July 26 filled claim for defective printer for which I had paid product insurance to Square Trade. 4 days later and 2 commitments later still no e-check as promised. Perfectly happy to accept my steep payment, but not to honor their fiduciary responsibility...
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1.0
I didn't like
  • Customer service pathetic at best
#1315867
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Run for the hills and save yourselves from the AGGRAVATION!!! One year to the day of purchasing computer speakers and a SQUARE TRADE PROTECTION plan...speakers stopped working....called AMAZON...who btw, places me on hold in order to get me In touch with SQUARE TRADE...
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5.0
#1315400
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Squaretrade - Dishonest

Computer died. Motherboard and harddrive failed. Clearly covered under extended warranty, but square trade said I need to be in front of computer to have ut diagnosed. Will not come on. This was after a week waiting fir sc hipping label. They keep changing their stories and terms. NEVER AGAIN
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1313286
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Appreciate A quick response to finding my paperwork for a warranty I did not receive . They helped me within 5 minutes after I figured out which phone no to call. They have some phone numbers listed but they are not specific as to which number is for direct customer...
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#1313065
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I need my warranty papers that were suppose to be sent via email to me but I never got them, It may have gone to spam. I was hoping to talk to a real person but all I get are pages of reading, which I really have no time to read for several hours, My husband Stephen...
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#1313004
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Squaretrade - Excellent response

Needed information to purchase a warranty for a newly purchased item. Question was answered quickly. Incidentally, I wasn't "pissed" at all. Suggest a new name for your website as some may find it offensive.
3.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1312122
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Contact Squaretrade

Mailing Address:
SquareTrade, Inc.
575 Market St 10th Fl
San Francisco, CA 94105-2854
United States
Phone:
(877) 927-7268
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Purchased a Diamond Core Drill Bit on ebay. Was offered the SquareTrade warranty and purchased it. When the drill bit broke. Spent 3 hours on phone and emails trying to get it replaced or a refund. Was told they don't cover breakage, I ask what would you cover on a...
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1.0
I didn't like
  • That no one will help with an easy warranty
#1312031
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