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Squaretrade - Customer Service Claims

Get the run around and difficult to talk to a human on the line. I will never use square trade again. Horrible!
#1452275
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Squaretrade - About a laptop that won't turn on

My laptop won’t come on i don’t know what’s wrong with it.
#1451342
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Squaretrade - Packing slip

Yes. No answer from calling. Have not received packing materials.
1.3
Details
Advertised vs Delivered
Customer service
Reliability
Service Scheduling
Staff
Turnaround Time
Website
#1449122
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Squaretrade - Assistance

Didn't talk to anyone yet
#1447209
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Squaretrade - You guys didn't send me a stylus pen.

My stylus pen was broken. It's part of the phone that is under insurance. Why wasn't it covered too. I mentioned the pen at the same of talking about the phone.
#1447124
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Two months after i filed my claim and 15 hours (no less) of listening to Square Trade’s horrible waiting music and being transferred back and fourth to different employees who “are not authorized to help you.” (Employees who also tried to trick me into paying my...
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Anonymous
Anonymous

Glad I've never owned a cell phone. Yours is a problem I'll never have. I've lived since Ike's first term and am doing just fine as is. It's fun to be behind the times ; I can...

3.0
#1446047
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Squaretrade - Feeling Ripped Off
I was having issues with my TCL Smart TV.I contacted TCL and they told me that it was a known defect but that my TV was out of warranty (by a couple of months). I had given up hope until I remembered I bought the Squaretrade extended warranty. I thought I was saved! I...
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1.0
I liked
  • How friendly they seemed
I didn't like
  • Fact that they do not honor their warranty
#1445917
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Squaretrade - E gift card email

On day 6 now of being told it will be in your email within 24 hrs actually get to call and speak to human instead of chat room bs and they tell me Walmart has not funded them? Really and I have a second phone broke and dread having to deal with this all over again
#1445890
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Squaretrade - Service representative was literate

The customer service representative was very helpful with my technicalogical illteracy. Now I will be able to replace my smart phone, which is obviously much smarter than I am. Thank you and have a great day.
5.0
Details
Customer service
Staff
#1445587
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Contact Squaretrade

Mailing Address:
SquareTrade, Inc.
575 Market St 10th Fl
San Francisco, CA 94105-2854
United States
Phone:
(877) 927-7268
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Squaretrade - No envian e. mail cancelacion seguro

con fecha 04/01/2019, cancele seguro de Smartphone y no se me ha enviado correo de cancelación,
#1444018
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