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Squaretrade - An endless fight

I have been fighting with SquareTrade for over a month they keep telling me that I need to send them a receipt from eBay but eBay's receipts are not copyable maybe if I was less than 40 years old but since I am in my sixties this was no plan for me with a month of instructions either they are trying to beat me out of my money or this plan is too complicated for me to file on. Dissatisfied customer
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1397768
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Squaretrade - Awesome company

I mistakenly did this. I got a new phone and I am learning how to use it. I love squaretrade!!
#1388718
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Squaretrade - Can’t reach anyone

Tells you to press 3 for question bout a claim than the buttons don’t allow you to press anything
#1385819
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Squaretrade - Great customer service

Just called and review my contract and my protection plan
#1384967
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Squaretrade - Was lied to

I was told that I wouldn’t need my receipt for making a claim. And it would be registered very easy. The first thing they asked for is my receipt for the product. And won’t take my claim. Never using square trade again
#1383268
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Squaretrade - AirPod warranty

My AirPods got run over by my Car because I dropped them and didn’t see them.
#1382936
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Bought a Macbook charger and the cable has become frayed and the wires exposed. I filled out the squaretrade website questions, never said it was from an accident, but IT determined it was from an accident and therefore not covered. Ah! But it made sure to tell me that...
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1.3
I didn't like
  • Going through a website that tells me its my fault when it isnt
#1382766
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Squaretrade - Malfunctioning equipment

Your company hung up on me! Personally I think it is quite unprofessional
#1381549
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Squaretrade - Refund check

The guy would not talk to me about the check and it want cash
#1379242
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I had called on 10/10/2018 to speak to a rep about a claim I had made for a broken phone I had purchased on August 3, 2018 replacement. The rep (Simon) told me they would try to find a replacement phone and that my 3 year warranty would be completed once the phone was...
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1.6
I liked
  • Simon
I didn't like
  • Lack of integrity
  • Managers
#1378353
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