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My son's (who lives in another state, but is still on our phone plan) phone broke. We have SquareTrade protection. My son contacted them, via their website, to get his phone fixed. He was advised to take it to their local authorized service center, and charged the $99...
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Anonymous
L Winetrout

I bought a warranty for my iPhone ($99!). 18 months later it quit working and they replaced it for a $50 deductible. 3 months later it is not working properly, problem with ke...

2.0
I didn't like
  • Were going to charge twice for the same claim
#1194436
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I've been a customer of SquareTrade for the past three years and never had any issues. In mid-December 2017 I received two emails, for my two iPhone warranties, that my warranties would be renewed on January 2nd, and my credit card would be charged $69.00 for each...
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1.8
I didn't like
  • Customer service
#1193202
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Squaretrade - Worst experience ever!
Squaretrade - Worst experience ever!
Squaretrade - Worst experience ever!
Squaretrade - Worst experience ever!
I sent a very nice and takesn care of Beats wireless 2 headphones to them for repair because one of the headphones had come apart. When I received what they said was a replacement I was in complete shock. When I opened the box I found I broken charging cable that had...
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1.0
#1184986
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This place must have changed hands in the past few years!!! I had a couple of claims, 1 in 2014 and 1 in 2010, that went as they should have. My radar detector speaker recently blew. I try to file a claim and get no response for days. I call once and the female...
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1.0
I liked
  • Way square trade ran their business years ago
  • Especially with american employees
I didn't like
  • Warranty void due to purchase from the square trade website
#1183564
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Squaretrade - Nobody would answer

Automated voice kept repeating itself
#1183177
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LG t.v. remote not working. Pleasant, knowledgeable, patient customer service rep. Alot of questions and tests to deduce that it was the remote, not the t.v.. From Amazon, I had ordered a remote with indications, from reviews also, that this particular remote was...
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5.0
#1181604
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Bought a brand new Samsung Tablet on EBay for $66. And EBay offered a SquareTrade Warranty for $20. The grandson cracked the screen in 4 months. Filed a claim, and just about ready to send it in, and noticed they were stating if I send it it, they will mail me a check...
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1.2
#1180436
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I sent my laptop in for repairs over a month ago. They were great in the beginning, doing everything they said they would do and kept good communication with me. Granted, it was around Christmas and the New Year coming up that I sent it in, but it stated that it would...
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1.4
#1178682
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Squaretrade - Square trade charged me for 3 months after cancellation

Square trade charged me for three months after I cancelled the service. When asked for a refund I was refused. Square trade kept me on the phone for 45 minutes before finally cancelleing the service which had been cancelled 3 months prior.
#1178217
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I submitted a claim regarding my LG phone. I got an email stating Square Trade would tell me where to send the bad phone. It's been a week, and I haven't heard anything. I submitted a claim regarding my LG phone. I got an email stating Square Trade would tell me where...
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1.0
I didn't like
  • I need action
#1176958
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