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Squaretrade - Horrible warranty
Squaretrade - Horrible warranty
Squaretrade - Horrible warranty
Squaretrade - Horrible warranty
See attached! I had an issue because my son was grounded til the end of school so when I received his ds in the mail he wasn’t allowed to touch it but the exact same issues are still being had...then I was unaware that it was a limited warranty l was told by toys r us...
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1.5
#1311000
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I've been getting the complete run-a-round and I still do not have my replacement phone!!!!!!! Claim filed July 16th. Initially I was told I had to get my phone repaired- it was not repairable so I had to get a letter from the places that said I couldn't get it...
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Anonymous
Joe

This company is a complete sham. I’m not sure how it’s even legal. You seem to be in a good situation to sue them. I would highly consider it, as you’ll probably get compensat...

1.0
I didn't like
  • Fraudulent practice
#1330554
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Repaired my son's laptop after he cracked the screen but the repair was defective and the screen cracked the day after we got it back without my son doing anything. The company acknowledged that it was a defective repair and promised that they would fix it and the...
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3.1
I didn't like
  • Being defrauded or the terrible customer service
#1306829
Reply to reviews
I had called on 10/10/2018 to speak to a rep about a claim I had made for a broken phone I had purchased on August 3, 2018 replacement. The rep (Simon) told me they would try to find a replacement phone and that my 3 year warranty would be completed once the phone was...
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1.6
I liked
  • Simon
I didn't like
  • Lack of integrity
  • Managers
#1378353
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We sent our daughter's laptop to the McAllen, Texas location for repair. A few days later, Netflix calls my daughter to advise that someone accessed her account from Mexico. Looking at a map, McAllen directly abuts the Mexican border. Coincidence? I think not. But the...
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h.kitchener
h.kitchener

Interesting. Perhaps we'll be hearing of the desperate need to provide Netflix streaming to illegals in addition to free food, medical care, etc. I think your daughter has cre...

#1294782
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SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade is the WORST protection plan I have EVER dealt with!!!!! DO NOT USE, not worth your time or money & I cannot believe that such a great company as COSTCO would use such a horrible company. Not worth my time to go into every detail except that I have been...
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Anonymous
Anonymous

THIS COMPANY IS A RIPOFF DON'T BUY ANY COVERAGE FROM THEM!i AM SUING THEM FOR CONSUMER FRAUD FOR NOT FILLING THEIR OBLIGATION UNDER THE CONSUMER PROTECTION ACT. IT'S A COMPANY...

3.3
I didn't like
  • Given the runaround
#1142564
Reply to reviews
Bought a Macbook charger and the cable has become frayed and the wires exposed. I filled out the squaretrade website questions, never said it was from an accident, but IT determined it was from an accident and therefore not covered. Ah! But it made sure to tell me that...
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1.3
I didn't like
  • Going through a website that tells me its my fault when it isnt
#1382766
Reply to reviews
Squaretrade - Try to get out of paying
They are a frad..I have found the site that proves what I have said to Squaretrade all along .. @ (removeandreplace.com) I found this...Usually a crack on the inside of the TV screen is considered al crack from heat (an internal failure) not impact damage. I was...
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1.3
#1338011
Reply to reviews
I have used SquareTrade for years; at least once they replaced an item quickly with no hassle. (This was 6 years ago.) I was expecting the same service when I needed to redeem my laptop's warranty this year. Turns out they have changed EVERYTHING. No more actual...
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1.3
I didn't like
  • Counterintuitive phone system
  • Delays in service
  • False guarantees
#1230802
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Show

Squaretrade - Awesome company

I mistakenly did this. I got a new phone and I am learning how to use it. I love squaretrade!!
#1388718
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