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SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade NOT Worth the Money or Time, The WORST Customer Service
SquareTrade is the WORST protection plan I have EVER dealt with!!!!! DO NOT USE, not worth your time or money & I cannot believe that such a great company as COSTCO would use such a horrible company. Not worth my time to go into every detail except that I have been...
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Anonymous
Anonymous

THIS COMPANY IS A RIPOFF DON'T BUY ANY COVERAGE FROM THEM!i AM SUING THEM FOR CONSUMER FRAUD FOR NOT FILLING THEIR OBLIGATION UNDER THE CONSUMER PROTECTION ACT. IT'S A COMPANY...

3.3
I didn't like
  • Given the runaround
#1142564
Reply to reviews
My Computer was recently sent out for a repair at the end of november. I had filed two claims-- one about a battery, logic board, display issue on my MacBook Pro Retina 15' laptop. A couple weeks after filing the claim, liquid spilled into my computer. I shut it off...
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1.7
#1151045
Reply to reviews
Square Trade saw a magnificent opportunity to line their halls with gold. The consumer extended warranty business was devoid of any reputable players of any significance throughout it's history. Square Trade saw this vacuum just waiting to be filled. They started out...
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Anonymous
Anonymous

UPDATE TO "Square Trade...Engineered Conspiracy to Defraud"Access to my Square Trade online account has been restored. (They changed the login page and my LassPass automated ...

1.7
I didn't like
  • Customer service none detected
#1146702
Reply to reviews

SquareTrade is the WORST

Squaretrade
#1165798
1.0
Details
I mailed in my Ipad (because there is no other option) and then after going nearly 2 weeks without it, it came back unable to connect to any internet or recognize any networks. The rep tried to pass it off as a software issue (it is not) and now i have to mail it again! Another 2 weeks without it! I never had a problem when i was able to bring it to a local repair shop for the screen.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Squaretrade - I need a new tv

Squaretrade
#1163666
1.0
Details
My tv went dark. Theres barely any picture
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Squaretrade - Tv not working properly

Squaretrade
#1162912
Samsung TV video not working.
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Squaretrade - Bait and switch?

Squaretrade
#1166181
1.3
Details
I was given replacement options for my tv. After researching, they suddenly change these options and tell me it was a glitch. For two days? Now the options are for much cheaper less reliable tvs from my research.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
What a complete disaster. Purchased TV from COSTCO and took out the Square Trade warranty. TV would not power on and was on hold forever trying to reach Square Trade customer. Finally had to explain a basis problem - no power - and troubleshoot for hours with them....
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1.5
Product
#1114654
Reply to reviews
I bought a 60" plasma TV with a 1 year warranty on 06-14-2013. I bought a Square Trade 4 year extended warranty plan on the same date. The Square Trade web site contains the following, " Like other extended warranties, Square Trade coverage only begins when the...
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1.3
I liked
  • Service i received in the past
I didn't like
  • Being deceived
#1151022
Reply to reviews
I purchased a LG 65" tv model 65UB9500 on Dec. 26, 2014 from Electronics Express and a 5 year warranty for it from Costco. This set has 3D, and 240 trumotion and a local LED dimming along with a built-in subwoofer and 4 hdmi ports, a true 10 bit color panel and many...
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3.7
Product
I didn't like
  • Product or them honoring their contract
#1130432
Reply to reviews
Squaretrade - Not satisfied
It took over a month to start with when I 1st called to even get a Box sent to me to send my laptop to be repaired. Then when I had it sent back to me the laptop screen still flickers and the battery is not even the one that I sent to square trade in the 1st place it...
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1.0
Product
#1164714
Reply to reviews
SQUARETRADE IS INVOLVED IN CONSUMMER FRAUD AND CAN NOT BE TRUSTED. THEY DON'T FORFILL THEIR OBLIGATION UNDER THE CONSUMER PROTECTION LAWS , THEY ARE SIMPLY A FRAUD, AMAZON.COM ALSO INVOLVED WITH SUCH FRAUD, THEY WILL BE SUED SQUARE TRADE FAILED TO REPLACE OR REIMBURSE...
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1.0
#1145757
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I purchased accidental damage coverage for a Samsung Galaxy S7. I sent it in once for a cracked screen and once for a cracked back. When I tried to file another claim I found out that my plan had been de-activated. There are two issues with this. The first is that I...
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I liked
  • Quick turn-around for repair
I didn't like
  • Repair cost inflation
#1162786
Reply to reviews

Contact Squaretrade

Mailing Address:
SquareTrade, Inc.
575 Market St 10th Fl
San Francisco, CA 94105-2854
United States
Phone:
(877) 927-7268
More
My disk drive stop working I tried to Pull up my warranty and continued with no login. I called Sind first thing you expired. I purchased this plan March of 2014 and was told the Swuaretrade kicks in after Manufactures warranty expires it even states that online which...
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1.3
#1165855
Reply to reviews