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Squaretrade - Check

The menu was confusing but was able to get into contact with the representative and It was handled properly
4.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1288959
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SquareTrade sent my laptop back to me broken-TWICE. Their response? Send it in a THIRD TIME.
Hey, do you see that picture of my laptop? Notice how my laptop is not on? That's because it's NOT WORKING. I got it back an HOUR ago from SquareTrade. Those are my documents on my keyboard. I have sent it in TWICE. I sent in my laptop to get a broken screen repaired....
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1.0
#1288714
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Squaretrade - Replacement part

The warrant fee wa 99.00 and the replacement part is 62.00. Its a mo brainer. Cheaper to pay for the part.
3.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1287111
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Squaretrade - Razor atv

My sons razor atv will not take a charge no more
#1284641
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Squaretrade - Review in Service Centers and Repairs category

I have to call my bank and dispute the charge which I'm definitely going to I will never deal with this company ever again
#1280646
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Still waiting for a manager to call me back which he said he was going to do in 24 hours I've spent in total over 2 1/2 hours in one day on the phone which a hour of it was on hold that a supervisor was the one who did that told me how much of a refund I was going to...
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1.0
#1279324
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My laptop needed repair and I sent it in to Squaretrade. It's been two weeks since they had it. I was advised the whole process will take 2 to 5 days. After waiting 7th day, I contacted their customer service and got a rude rep who read me the same information I got...
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1.8
#1278823
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Squaretrade - Claim update

They suck and wont help me
2.5
Details
Customer service
Price Affordability
#1278416
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I need to see how itbworks i never received anythong and ordered it on amazon i just wantvto speak to a live person
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#1275206
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No need to explain TV popped went black started smoking, then I tried to unplug it and it fell over and cracked screen. Because it fell and cracked the screen they told me my warranty which I had four more years on was null and void. However, they would do me a favor...
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Anonymous
Anonymous

agree - this is pure thievery

1.2
I didn't like
  • Way i was treated and talked too and lack of simple courtesy
  • Excuses to avoid covering warranty
#1275122
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