Since, February, 2018, I have spent more than 7 hours (on 8 different occasions) trying to get paid for a claim on a cell phone. We sent the required materials 5 separate times, but they kept asking for the same things again. They said they approved the claim & the...Read more
I have used SquareTrade for years; at least once they replaced an item quickly with no hassle. (This was 6 years ago.) I was expecting the same service when I needed to redeem my laptop's warranty this year. Turns out they have changed EVERYTHING. No more actual...Read more
I didn't like
- Delays in service
- False guarantees
- Counterintuitive phone system
I bought a keyboard at staples with a cost of $100, anything over $100 i always buy warranty at any store. Person at staples ask if i want a 2 or 3 year protection plan which of course i agreed to. The product has been great till a mishap happen where i dropped moving...Read more
Squaretrade - Won't buy squartrade again!
Sqaretrade could not fix the TV and would not refund as stated in warranty. Major run around numerous calls and lots of head aches for nothing. Fyi they can just say software issue and you get no coverag! 4-5-18
Squaretrade - Potential fraud
On 3/31 Received a receipt from Squaretrade for a protection plan I did not purchase. The plan number was 075634512229. Apparently the purchase occurred at Office Depot.
Had problems with my vizio tv, claim was approved and parts shipped to my house. They sent me email with the appointment for the repair company to come to my house. The tech did not show, then they wanted me to take it to a local repair shop, then they tell me there is...Read more
I didn't like
- Customer service pathetic at best
I purchased a TV through a private seller who had a Square Trade warranty. We called Square Trade, transferred the warranty to me and I thought that was the end of it. A year later the TV had some spotting issues so I wanted to file a claim and Square Trade told me...Read more
Squaretrade - Half way line disconnected
While talking the line got disxonne ted. I need the update about the claim.032323681130
First, they lied about what was covered. Clearly showed accidental on page, but then (after I purchased my tablet) said 'refurbs don't have accidental coverage". Now the power button fails to turn it on, and they are giving me the run around about fixing it. They...Read more
Squaretrade - Sick of Waiting!!!
They picked up my computer on February 22nd to be repaired, and they have been telling me weekly that the part is coming on a certain date then it doesn't come, and it has continued since. I have been waiting for over a month now. I was told it woukd be a 2 week turn around
Do you have something to say about Squaretrade? What happened? What can we help you with?