Houston, Texas
0 comments
100% full Not resolved

I purchase a warranty from Square Trade November 8, 2014. They told me to upload my receipt, which I did. I have an email acknowledging they accepted my receipt and telling me I was covered.

I had purchased a new phone at Apple when my previous phone broke, using my upgrade program at ATT. The word repair is on the receipt for $291.00 + tax. Now 20 months later my phone broke and Square Trade will not replace it. They are now saying the receipt is not good enough and simply closed my claim.

They are scam artist and cheaters.

Now I have had to purchase a new phone which costs me $500+ because I thought I had insurance and did not get apple care or coverage through ATT.

Review about: Squaretrade Protection Plan.

Reason of review: Warranty issue.

Monetary Loss: $500.

Preferred solution: Full refund.

I didn't like: Warranty and their customer service.

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