Manufacturer: Squaretrade Category: Claims Clear all filters (3 of 3 reviews match)
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Today, July 31, 2017 I filed a claim on my iPhone 6 plus.The company charged me the 99$ deductible and sent me to their local representative who quickly found a bad speaker in my phone and replaced it. He told me the repair would cost Square Trade 50$. That means in...
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1.0
Product
Squaretrade Cell Phone Claim
I didn't like
  • Misrepresent fraud
  • I paid a deductible that was above the cost of the repair
#1081688
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When my iPhone broke I was told I could take it to local shop to get repaired, send them receipts and would be reimbursed.First visit to shop and phone still had problems. I called Square trade and they said to take it back, and I did. The phone still had problems,...
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1.0
Product
Squaretrade Cell Phone Claim
I liked
  • Idea
I didn't like
  • Frustration
#1007497
Reply to reviews
I bought two 3 year policies for two iPhones, I have made two claims and they are not easy claims to make, you have to follow all of there requirements and if you miss a step they will deny your claim and you will have to go back and try and get every detail up to...
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CarlReich
CarlReich

This is so true! They do not fulfill their commitment. I have spent 16 hours from July through December and am still told I'm getting my check. What is right with this?

1.1
Squaretrade Whatcom County, Washington
Product
Squaretrade Cell Phone Claim
I liked
  • Claims they did cover
  • Service i received in the past
  • Low price for insurance
I didn't like
  • There customer no service
  • Service
  • Unfriendly web interface
#947283
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