Product: Squaretrade Claim Clear all filters (23 of 23 reviews match)
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Since I always make sure to verify BEFORE I BUY A PLAN exactly what it covers, I have NEVER HAD A PROBLEM collecting from Square Trade.It's so easy to file a claim online, or over the phone, and they pay FAST. We've had well over 50 policies with them, but only had to...
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Anonymous
Anonymous

My problem had nothing to do with what the warranty said, it was the shitty repair work. Iva had to send my laptop in 3, yes 3, times to repair the repairs they made. Glad you...

5.0
Product
Squaretrade Claim
I liked
  • Service i received in the past
  • Low price for insurance
#1084369
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Never repaired 7" RCA VOYAGER tablet as agreed, The claim was closed before I could finished typing the last words of my complaint .I had this same problem with another claim that I made with this same company. I Had warranty but got no service from this company. I...
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Squaretrade Claim
#1072444
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Purchased a 3 year policy with my Ebay purchase/ Weather station in 2015.Rain sensor quit working. (Electronic part) in the outdoor station. (This item has to be outdoors at all times). Returned it to Square Trade for repair with ALL accessory parts per the warranty...
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Squaretrade Claim
#1063414
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Squaretrade Claim Review

#886531
1.0
Details
Tried to file a claim they just keep closing it saying they tried to contact me when the did not...
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Squaretrade Claim Review

#862290
1.0
Details
I havent had my tablet over a year i purchase my tablet at Sams Club. My tablet is bending up on the ends. I also have a 3year warranty on it. I called the claim square trade and I got the run around about my claim for my tablet, im not happy with this at all.im very upset.
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Squaretrade Claim Review

#839682
1.4
Details
Worst company ever! They have every line in the book to make the claim process harder than it needs to be in feel it's in an effort to avoid have to pay out
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Exchange, Refund and Cancellation Policy
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Squaretrade Claim Review

#595232
3.5
Details
Square trade sucks when it comes to fulfilling its policy. I have tried to submit a claim and they dont have a phone to send me and they want me to get the phone fixed myself and there are no repair places to take it to. They have their deductable and i still have a broken phone
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my warranty info was accidentally sent to the wrong email address, so I never was able to activate it.Square trade's phone rep was very friendly and helped me sort it out. started the claim, (since I was well after the 30 day waiting period - key) and printed my label....
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4.0
Product
Squaretrade Claim
I liked
  • Horrible customer service
  • Stood behind the warranty
  • Friendly staff
#1050632
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I purchased an Epson computer printer and purchased a warranty from Square Trade.My computer died-inconsistent print quality and no amount of head cleaning cured the problem. Most pages were unreadable. I filed a claim online not more than 9 days ago and received my...
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5.0
Product
Squaretrade Claim
#1049070
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I was told that my issue would be taken care of and my TV would be fixed, that did not happen. Dealing with Squaretrade has been one frustration after another. I've used them for warranties before and they have always been prompt and accommodating, but this company...
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1.0
Product
Squaretrade Claim
I didn't like
  • Slow response to warranty repairs
#1048651
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My claim was approved a week ago, then my repair order was canceled because squaretrade didn't approve POSTAGE on the part needed for my repair and NO ONE TOLD ME until I called several different numbers and several different people because they couldn't even find my...
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Anonymous
Anonymous

Why not fix it and take them to small claims court? Let what ever company you bought Square Trade from know your felling about this disreputable company. Enough complaints the...

1.0
Product
Squaretrade Claim
I didn't like
  • Lied to
  • Given the runaround
  • Being told god did it
#1046423
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They cancel your 2 year policy even if you submit a claim in, say, 4 months after you bought it, if they can't replace your phone without any compensation for the remaining 1.5 years (even though the policy states you can submit up to 4 claims within 2 years) and...
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1.4
Product
Squaretrade Claim
#1040367
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I bought Tefal Actify with 4 year extended warranty with Squaretrade, after 3 years of use plastics aged and lid broke. I contact customer support and they do not accept a claim and explained me that it is accidental damage. It is clearly visible that plastic is aged...
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1.0
Product
Squaretrade Claim
#1018868
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I purchased an MSI Laptop for my daughter December 2015 with a 3 year warranty.Exactly one year later needed repairs and filed a claim. Filed claim by Jan 2017; waited one month for the box to be sent to send item back. It took several calls just to get return box to...
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Anonymous
Jay Harvey

Write a letter or call the store who sold you the Square Trade Warranty. They are usually helpful. They should be aware of how bad apples like Square Trade reflect poorly for ...

1.0
Product
Squaretrade Claim
I didn't like
  • Going on 3 months still being given the run-around
#1017836
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