Product: Squaretrade Customer Care Clear all filters (0 of 18 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Squaretrade - Check

The menu was confusing but was able to get into contact with the representative and It was handled properly
4.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Squaretrade Customer Care
#1288959
Reply to reviews
I sent my phone to square trade over 2 weeks ago I received one call to followup 05/17/2018 regards to a refund and my refund check was being since that week well ,upon checking my email today it shows the check was just sent out 05/22/18 and to allow 7/10dys that is...
Read more
Product
Squaretrade Customer Care
#1262606
Reply to reviews
Show

Squaretrade - TERRIBLE!!!!!

So many questions at the end of it all no one was able to speak to me... put me through 20 min of wait just to hang up on me.
Product
Squaretrade Customer Care
#1214191
Reply to reviews
Show

Squaretrade - Very polite and knowledgeable

Very informative and extremely good manners and polite Made you feel very happy
Product
Squaretrade Customer Care
#1158947
Reply to reviews
Square Trade saw a magnificent opportunity to line their halls with gold.The consumer extended warranty business was devoid of any reputable players of any significance throughout it's history. Square Trade saw this vacuum just waiting to be filled. They started out...
Read more
Anonymous
Anonymous

UPDATE TO "Square Trade...Engineered Conspiracy to Defraud"Access to my Square Trade online account has been restored. (They changed the login page and my LassPass automated ...

1.7
Product
Squaretrade Customer Care
I didn't like
  • Customer service none detected
#1146702
Reply to reviews
I need to vent to someone about my experience with your customer service and specifically about my AirPods that were accidentally damaged .I have spoken to your customer service department multiple times for hours on end and two supervisors but to no avail. They kept...
Read more
1.3
Product
Squaretrade Customer Care
#1100827
Reply to reviews
I would give them a higher rating as they did make an easy claim process, but when they ended my warranty after 2 claims I was never informed that they were doing so.I was under the assumption I was still covered and I do not appreciate being misled. I believe that...
Read more
2.5
Product
Squaretrade Customer Care
I liked
  • Quick turn around
  • Initial ploy sounded good
I didn't like
  • Underhanded
  • Did not inform of completed warranty
#1093933
Reply to reviews
I have a warranty with Square trade.They shipped FED EX label and box to fix broken tablet. I shipped the product in their special tablet /laptop box along with the required info and charger on Aug. 10. FEDEX shipped in a small uninsulated box the tablet to me today....
Read more
1.0
Product
Squaretrade Customer Care
#1088076
Reply to reviews
Gave me the run around for over a month.They said they were having issues attaching the shipping label to me. I offered to print it off myself at a fedex if they gave me the tracking number. They were passive and kept telling me to wait 24 hours for an email. I stopped...
Read more
2.8
Product
Squaretrade Customer Care
#954886
Reply to reviews
I was a fan for a long time.1st time I cracked my screen I printed out the shipping and it was fine. Dropped it in the mail, got it back fixed as promised overnight. Now, a year and 1/2 later the charging port is broken so I do the same drill-shipping and waiting....
Read more
2.4
Product
Squaretrade Customer Care
I liked
  • Service i received in the past
I didn't like
  • Run around no positive service
#921669
Reply to reviews