Product: Squaretrade Customer Care Clear all filters (0 of 22 reviews match)
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Squaretrade - Never received email with link to replacement choices

I can find only a vizio/Costco case number. The Squaretrade guy never sent me my email with choices for replacement.
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Squaretrade Customer Care
#1412619
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Squaretrade - Customer care not

Overall I thought it was a joke even talking to him 15 seconds after I opened up my mouth I knew it was a negative so after 1 minute 45 seconds a listing to spiel and hearing no we can't I hung up
1.0
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Squaretrade Customer Care
#1409176
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Squaretrade - Learn English speaking program dancers

When you talk to somebody and you know their answer is going to be negative you get that feeling almost immediately one minute into my conversation with these individuals was where I knew it was a lost cause definition spend the money you might have better luck
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Squaretrade Customer Care
#1409172
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Squaretrade - Great customer service

Just called and review my contract and my protection plan
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Squaretrade Customer Care
#1384967
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Squaretrade - Check

The menu was confusing but was able to get into contact with the representative and It was handled properly
4.9
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
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Squaretrade Customer Care
#1288959
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I sent my phone to square trade over 2 weeks ago I received one call to followup 05/17/2018 regards to a refund and my refund check was being since that week well ,upon checking my email today it shows the check was just sent out 05/22/18 and to allow 7/10dys that is...
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Squaretrade Customer Care
#1262606
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Squaretrade - TERRIBLE!!!!!

So many questions at the end of it all no one was able to speak to me... put me through 20 min of wait just to hang up on me.
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Squaretrade Customer Care
#1214191
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Squaretrade - Very polite and knowledgeable

Very informative and extremely good manners and polite Made you feel very happy
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Squaretrade Customer Care
#1158947
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Square Trade saw a magnificent opportunity to line their halls with gold.The consumer extended warranty business was devoid of any reputable players of any significance throughout it's history. Square Trade saw this vacuum just waiting to be filled. They started out...
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Anonymous
Anonymous

UPDATE TO "Square Trade...Engineered Conspiracy to Defraud"Access to my Square Trade online account has been restored. (They changed the login page and my LassPass automated ...

1.7
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Squaretrade Customer Care
I didn't like
  • Customer service none detected
#1146702
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Bad service -SquareTrade

I need to vent to someone about my experience with your customer service and specifically about my AirPods that were accidentally damaged . I have spoken to your customer service department multiple times for hours on end and two supervisors but to no avail. They kept repeatedly making excuses why they can't address the situation. I have a valid warrantee and evidence of the damaged product that's insured by your company.
1.3
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Product
Squaretrade Customer Care
#1100827
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