I purchased a 60 TV from Amazon.com and purchased a 5-year contract for it. Amazon contracts the warranty out to SquareTrade, Inc.
The warranty was for 5 years. The TV started acting up after 11 months of use. SquareTrade was contacted and the necessary photos, copy of receipt and c;aim were filed according to their policy. About 10 days to 2 weeks I was informed that the claim was denied.
They stated the photos indicated impact on the TV and that is not covered in the warranty. The TV was mounted on a wall the entire and NO impact ever occurred. I feel it is SquareTrades was of not having to replace the TV which cost $1,040.00. The warranty was an additional $109.00 and the TV was only one month into the extended contract following a one year warranty from the manufacturer.
I feel SquareTrade is a VERY CROOKED company and I would not recommend them to anyone.The should change their name to CrookedTrade, Inc instead of its current name. Anyone considering using this company should reconsider and use a reliable company instead.
Product or Service Mentioned: Squaretrade Tv Warranty.
Reason of review: Warranty issue.
Monetary Loss: $1040.
Preferred solution: Full refund.