Product: Squaretrade Protection Plan Clear all filters (54 of 54 reviews match)
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Squaretrade - Fradulent and Bogus Company
I purchased my television in 2012 and I read in the Consumer Reports magazine that one should always takeout the extended warranty insurance for electronics, because the electronics today are mass produced.I took out the insurance for 4 years with Square Trade for...
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1.0
Product
Squaretrade Protection Plan
I didn't like
  • Way i was treated
#862985
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I purchased a $200 speaker from Sams Club along with a 3 yr protection plan from squaretrade. A year and a half afterwards, i couldnt get any sound. I called squaretrade to file a claim and was given the run around. So i went to Sams Club and they called and got the...
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Product
Squaretrade Protection Plan
#859354
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They take your money just fine but, don't try and file a claim unless you like jumping through hoops, long wait times and talking to call centers in India!I tried to do over my phone - their mobile site sucks! I don't even have a working laptop... Took over five calls...
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1.3
Product
Squaretrade Protection Plan
I didn't like
  • Awful
#858595
Reply to reviews
Squaretrade Protection Plan Review from Sanford, Florida
They are all liers I bought many warranties and they send me a letter that I have saved that they would like to give me a fee warrenty for buy a lot of warranties from them I wanted to get my free warrenty and they said sorry that the free on was only for a cheap...
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1.0
Product
Squaretrade Protection Plan
I didn't like
  • Way i was treated
#838941
Reply to reviews
YAY! I have a new printer! Oops! Not because Squaretrade helped. They wanted me to jump through hoops to get them to honor their warranty. Instead, I paid for a brand new printer out of pocket, punted on the $45 I paid them to warranty my old printer and now have all...
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Susu
Susu

This seems typical for them. I have a similar claim which I just sent over to Better Business Bureau.However, I do not think that there are reckless people working - they seem...

Anonymous
Anonymous

So so very true....fraudulent company! They are supposed to pay for a replacement according to their brochure. Guess what? They don't. So, don't purchase anything on sale....

1.0
Product
Squaretrade Protection Plan
I liked
  • How they thought i would just be ok with getting hosed
I didn't like
  • Being deceived
  • Not getting the full warranty or a new laptop of the same type
  • Total misrepresentation and fraud
#837418
Reply to reviews
Square trade is a SCAM & A RIPOFF company!!!!Square trade policy starts the 1st year you have your product even though you have manufacturer warranty the 1st year. Square trade STEALS the cost & coverage for the 1st year from customer & takes a FREE RIDE on...
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Anonymous
Anonymous

Squaretrade accepted my receipt and I started paying monthly $12 on 2 phones. I filed a claim 6 months later, they rejected my receipt and claim after taking my money for 6 mo...

Anonymous
Anonymous

Square trade excepted my receipt and I started paying monthly $12 on 2 phones. I filed a claim 6 months later, they rejected my receipt and claim after taking my money for 6 m...

1.0
Product
Squaretrade Protection Plan
I didn't like
  • Being deceived
#836901
Reply to reviews
At this point I bought a replacement policy from SquareTrade. I explained everything to them, sending them all the documentation from Consumer Cellular and Apple. I received a copy of my policy and confirmation that SquareTrade had all the documents needed. A year...
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Anonymous
Anonymous

Update! I was contacted by SquareTrade and they reviewed my warrantee and sent me out a replacement phone right away. I received it yesterday. It's even a nicer phone than the...

Anonymous
Anonymous

Hi,We are really sorry to hear about your unpleasant experience. I'd like to see if I can help turn this around. Please send an email to socialhelps@squaretrade.com Include "H...

5.0
Product
Squaretrade Protection Plan
I liked
  • Went over and above to resolve my problem
I didn't like
  • Would not honor my policy
  • Have not taken responsibilty for covered phone
#832961
Reply to reviews
I purchased a two year warranty for my I phone.The glass got cracked. They said get repaired and send us the bill. This was in dec. I followed up at the end of Jan. The bill was $130 Then they told me I needed to send them the original purchase receipt. I sent both...
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Product
Squaretrade Protection Plan
#824797
Reply to reviews
I will not recommend squaretrade ins. steals your money hoping you item doesn't break between coverage so they can bank if item break they don't fix instead give you your refund for the price of the insurance but not the item i will be reporting to consumer affairs ....
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1.0
Product
Squaretrade Protection Plan
I didn't like
  • Total misrepresentation and fraud
  • Told to call someone else to fix
  • Fraud
#823791
Reply to reviews
First I called them on Saterday a week ago because the guy at square trade someone would call me on 5 to 15 minutes, no one did. The letter they send you that they are 24/7 is a lie. They have there own banker hours. Then called monday, hadvto wait around for 3 parts...
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1.0
Product
Squaretrade Protection Plan
#821429
Reply to reviews