SquareTrade - Protection Plan Review from Albuquerque, New Mexico
First I called them on Saterday a week ago because the guy at square trade someone would call me on 5 to 15 minutes, no one did. The letter they send you that they are 24/7 is a lie.
They have there own banker hours. Then called monday, hadvto wait around for 3 parts and only 2 parts show up, 3 days later. I bought this tv from costco and i bought the square trade warrenty with it. Sept 3013 tv is only 2 years old lcd lights shorted out.
I had to wait for parts from squaretrade and not all parts came in. Repairman came out 5 days later, the parts squaretrade sent was useless.
Now because more bs have to wait another weekend without tv. As a disabled vet dont but a tv from costco or there squaretrade, stay with AAFES or someone who dont sell defective tvs, samsungs, and insurance that work slow as molasses.
Reason of review: Warranty issue.
Location: Albuquerque, New Mexico
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