I bought a visio TV 3 years ago. with that, I bought square trades warranty.
the TV broke. I called and and emailed them multiple times. (of course had to email them pictures about 3 different times) the first guy I emailed said he will reimburse me within 2 days. that never happened.
Thereafter, I made multiple calls, and they kept dragging their feet on it. the last email I received was to give me a choice of 3 cheaper TV's. I told them no, that would mean I would have to wait another 2 weeks for delivery. (so far it has been over month waiting to get this resolved.
I am still in the process of trying to resolve this. also I don't want a TV sight unseen. last year I had a pressure cooker that I bought a warranty from, they refused to replace or fix it. they just sent me the 19.00 for the warranty.
my advice is to NEVER buy from anything at a store that has square trade. they are rips off and liars. I bought both items at sams club.
never again. lesson learned the hard way.
Product or Service Mentioned: Squaretrade Electronics Claim.
Reason of review: Warranty issue.
Monetary Loss: $600.
I didn't like: Poor customer service.