The Squaretrade does not respect your customers

83 of 89 Squaretrade reviews

I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage.

My laptop has stopped working and I got in touch with Squaretrade, through its employee Brian (brian@squaretrade.com) to obtain the authorization to fix my laptop in Brazil. Nevertheless, the company did not find my record, as well, they asked me to send a copy of the purchase receipt, what has been done.

After more than a week, I have yet to receive any information of the company and my laptop is still broken.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$550
Product or service
Dell I14Rn1818Dbk
Review category
Computers
review #447311 by
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Helpful? 7 Yes 7 2 No 2
Had the same issue 5 Yes 5
83 of 89 Squaretrade reviews
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