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Purchased a 3 year policy with my Ebay purchase/ Weather station in 2015. Rain sensor quit working.

(Electronic part) in the outdoor station. (This item has to be outdoors at all times). Returned it to Square Trade for repair with ALL accessory parts per the warranty info. " Make sure you keep your original receipts including bill for warranty" You will need it for your claim!

After that hassle looking for receipts 2.6 years later and emailing them to Square Trade. Received a claim number then I sent the item to them. After 6 days received an email that the item is in shipment back to me. Received the item with a letter that the item damaged is weather related/ and not a electrical failure.

Item sent is not a part of their warranty. When I received the package it was not properly packaged and now broken. All of the parts were not included in the package that I sent them originally. Now I have a nothing but a piece of trash.

Then after numerous calls to INDIA they cancelled my warranty and said they were refunding my warranty cost back. A REAL COP OUT! No refund as of yet!! Now I have no claim # and can't talk to anyone about that claim #.

I have asked for my parts back . They said they will look for them.

Have had no reply and don't expect one. Rate them 0000!

Reason of review: Warranty issue.

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