220 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.6

Bought a Galaxy s4 NEW/ old stock from Ebay, SquareTrade warranty was offered with it. Paid for the warranty.

15 months later the phone just died. Sent it back and they had it for almost 3 weeks with no response. I finally called them and they tell me that there was water damage in it. I call bull, and tell them to send it back.

Well, they sent it back, and there is NO water incursion. Filed a complaint with the BBB, after a couple back and forth comments, they provided a picture ( as well as I did).

they said you can see the water indicators... Well I pointed out that the indicators were white, NOT red so you can see, no water, they wouldnt respond to that so the BBB closed the issue.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Deliver product or service ordered.

SquareTrade Cons: Run around no positive service.

Location: Pittsburgh, Pennsylvania

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

SquareTrade Reviews

  1. 385 reviews
  2. 78 reviews
  3. 39 reviews
  4. 20 reviews
  5. 31 reviews
SquareTrade reviews