State: Washington Clear all filters (3 of 180 reviews match)
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I bought two 3 year policies for two iPhones, I have made two claims and they are not easy claims to make, you have to follow all of there requirements and if you miss a step they will deny your claim and you will have to go back and try and get every detail up to...
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CarlReich
CarlReich

This is so true! They do not fulfill their commitment. I have spent 16 hours from July through December and am still told I'm getting my check. What is right with this?

1.1
Whatcom County, Washington
I liked
  • Service i received in the past
  • Low price for insurance
  • Claims they did cover
I didn't like
  • There customer no service
  • Have not taken responsibilty for covered phone
  • Poor customer service
#947283
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SquareTrade has horrible customer service. After more than a month of fighting them, they still have my phone and have refused to let me speak with a manager on three separate calls. All three I was told after a wait that a manager would call me back, and none did....
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1.2
I didn't like
  • Fraud
  • Service i received this time
  • Have not taken responsibilty for covered phone
#893050
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When Square Trade was contacted they said the warranty was cancelled and a check was sent on 4-16-16. How cancelled? Why? It doesn't matter because the repair wasn't covered. Where was the check from 1-11 16 when I paid for it? 4- ?14-16. Who cancelled it? ??? When???...
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#853766
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