Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

For your cell phone, Squaretrade Protection Plan is just a scam. They don't cover lost or stolen phones!

Don't drop it in a lake, don't forget it somewhere, don't let it be stolen! What a joke! Their call center is obviously in India and the poor English speaking people don't want to help you! They just don't care and probably receive a very strict motto: "just say NO!".

They immediately propose to you to simply cancel your plan and send you a check for the uncovered period of time. Any other "warranty" company is covering loss and stolen properties. Not Squaretrade. But they advertise they are cheaper than your phone carrier company.

And Costco is recommending them!

I cannot believe it! A disgusted former Squaretrade customer.

Product or Service Mentioned: Squaretrade Protection Plan.

Reason of review: Warranty issue.

Monetary Loss: $700.

Preferred solution: replace the phone.

I didn't like: Warranty and their customer service.

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